Contact

We’re here to help you choose and use a neighbor-friendly fire setup with confidence. For questions about recommendations, testing data, or site feedback, email us at [email protected]. We typically reply within 1–2 business days.

How to Reach Us

• Email: [email protected]
• Hours: Monday–Friday, 9am–5pm (local site time)
• Media/press and product briefings: Please include deadlines and your topic focus.

Before You Write If you’re asking for a personalized recommendation, share your space details: surface (wood/composite/concrete), dimensions, overhead structures (pergola/eaves), typical wind, local restrictions (if known), fuel preference, and the number of guests you host most often. The more context you provide, the better our guidance.

FAQ Q: Can you tell me if a specific fire pit is allowed in my city or HOA? A: We track common patterns and link to code resources, but we’re not a legal authority. We’ll help you interpret typical requirements and provide code-aware checklists; you should confirm final allowances with your city/HOA and follow manufacturer instructions.

Q: Do you accept products for review? A: Yes, but acceptance doesn’t guarantee coverage or a positive result. Samples are tested using the same protocols as purchased units, and brands have no editorial control. If we keep a sample for long-term testing, we disclose it.

Q: How can I get matched to the right setup fast? A: Use our fit finders to filter by surface, clearance, wind exposure, and fuel. If you still need help, email us your constraints and budget; we’ll propose 2–3 data-backed options with pros/cons and expected cost-per-hour.